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Last Updated: July 8, 2025
Soouqna.com is a digital eCommerce platform and mobile application designed to facilitate the buying and selling of a wide range of products, including electronics, fashion, home goods, software, and digital services. The platform enables individual users and vendors to list, market, and purchase products securely within a user-friendly interface.
The application is owned and operated by SOOUQNA.COM located in Syrian Republic. The entity acts as the owner and operator of the Soouqna.com platform, managing technical infrastructure, user data, financial transactions, and customer service. All rights, responsibilities, and legal obligations fall under this registered entity.
Soouqna.com is intended for use by: Individual consumers aged 18 and above, small to medium-sized businesses, vendors and retailers seeking to market products online, and residents of Syria. Minors (individuals under 18) must obtain parental or guardian consent to use the platform and are restricted from purchasing certain categories of products.
We collect personal data including full name, email address, phone number, address, payment information, device and usage logs, and browsing behavior. This data is used to process orders, manage accounts, provide support, analyze usage, and send marketing messages (optional). Account data is retained while active, transaction records for at least 5 years, and inactive accounts are purged after 12 months unless legally required.
The application may access your camera and photos for uploads, microphone for voice search, location for delivery accuracy, and storage for caching content. All access requires explicit user consent and can be revoked at any time in device settings.
We do not sell or rent your personal data. It may be shared with secure payment gateways, shipping partners, legal authorities if required, and third-party analytics tools (with aggregated, anonymized data).
Users have the right to access, update, delete their data, revoke permissions, and opt out of marketing. They are responsible for safeguarding their login credentials, providing accurate data, and lawful app usage.
We use end-to-end encryption, SSL connections, role-based data access, regular audits, and comply with GDPR and regional privacy laws to protect your information.
Users under 18 must have consent from a parent or guardian. Any purchase by minors is the legal responsibility of their guardian. We reserve the right to suspend accounts violating age policies.
You may unsubscribe from marketing emails or delete your account via support. All personal data is removed upon account deletion, unless otherwise required by law.
We commit to offering secure, reliable services, protecting user data, responding to queries, and maintaining service availability. We may modify services, suspend violators, and cooperate with authorities.
Violations such as fraud, illegal content, or hacking may result in account suspension, withheld payments, legal action, or reporting to authorities.
For questions, complaints, or support, please email us at info@soouqna.com